Effective Date: 3^rd June 2025
At Afrolursh, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you book an appointment or purchase products from our website: https://afrolursh.co.uk.

1. Who We Are

Afrolursh is an Afro-Caribbean hair salon based in the UK. We provide hair styling services and beauty product sales through our website and in-store.

2. What Information We Collect

We may collect the following personal information when you interact with us:

Booking & Appointment Data

• Full name
• Email address
• Videos & photo of your before and after styling.
• CCTV footage on site
• Phone number
• Address (if needed for product delivery)
• Details about your hairstyle preferences and selected services
• Payment information (processed securely via third-party providers – Stripe)

Product Orders

• Purchase history
• Delivery address (if applicable)

Communication Channels

• WhatsApp messages
• Call logs (time, date, purpose of call)
• Email correspondence

Website Usage

• IP address
• Browser type
• Pages visited (collected via cookies or analytics tools)

3. How We Use Your Information

We use your personal data to:

• Process and manage your bookings and appointments
• Communicate with you about appointments, changes, and product availability
• Process transactions and deposits
• Deliver products you have ordered (if applicable)
• Send appointment reminders and service updates
• Improve our services, website and social media performance
• Comply with legal or regulatory requirements
• Marketing purposes such as display images and videos on our website and social media

4. How We Store and Protect Your Data

• Your information is stored securely using encryption and password protection.
• Payment data is not stored on our servers; it is processed securely through a PCI-DSS compliant payment gateway.
• Access to your data is limited to authorized personnel only.

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Third-party service providers for booking management, CRM systems, or payment processing
• Legal authorities if required by law
• Delivery partners (only if product shipping is involved)

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal limitations)
• Object to or restrict processing
• Withdraw consent at any time, where consent is the basis of processing

To exercise your rights, contact us at:
📧 hello@afrolursh.co.uk
📱 +44 7438 208007

7. Data Retention

We retain your personal data only for as long as necessary:

• To fulfill the purposes described in this policy
• To meet legal, regulatory, or accounting requirements

8. Cookies & Website Analytics

We may use cookies or analytics tools to understand website traffic and improve user experience. You can disable cookies through your browser settings if you prefer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns regarding this policy or your personal data, contact:

Afrolursh
📞 +44 7438 208007
📧 hello@afrolursh.co.uk
🌐 https://afrolursh.co.uk

Visit us: 31 Stoke Road, Aylesbury, Buckinghamshire HP21 7TE