Terms and Conditions

Effective Date: 3^rd June 2025

Welcome to Afrolursh! By accessing and using our website (https://afrolursh.co.uk) and booking services, you agree to the following terms and conditions. Please read them carefully before making a booking or purchasing products.

1. Booking Appointments

• Appointments can be made online via our website booking system.
• To secure a booking, customers must provide accurate personal information and valid card details.
• A non-refundable deposit of £10 is required to confirm all bookings. This helps us reserve your slot and prepare for your visit.

2. Deposits and Cancellations

• All deposits are non-refundable in the event of a no-show or cancellation.
• Customers may reschedule their appointment at no additional cost, provided they notify us at least 24 hours in advance.
• If a customer fails to show up or cancels, the deposit will be forfeited unless reschedule for a later date.
• Rescheduling can be done through the booking system or by contacting us directly. Check the confirmation email received when the booking was made.

3. Purchasing Products for Your Appointment

• Customers may purchase products from our website to use during their appointment.
• It is the customer’s responsibility to confirm product availability prior to their appointment by contacting us via WhatsApp or phone at +44 7438 208007.
• If a product is not available, customers will need to bring their own. It is highly advisable to bring your own products to ensure compatibility and availability for your desired hairstyle.

4. Customer Responsibilities

• Please ensure all personal and contact information provided is accurate.
• Arrive on time for your appointment to avoid delays and to receive the best service possible.
• Communicate any special requests, allergies, or conditions that may affect your treatment prior to the appointment.

5. Payments

• Deposits are processed online at the time of booking.
• The remaining balance (if any) is due in-store after the appointment, unless otherwise arranged.
• We accept card and cash payments in the salon.

6. Privacy

• All customer data is handled in accordance with our Privacy Policy.
• Payment information is processed securely via our payment gateway provider.

7. Changes to Terms

• Afrolursh reserves the right to update these terms at any time. We recommend checking this page periodically for any updates.

8. Contact Us

For any questions, cancellations, rescheduling, or product inquiries, contact us directly via:

• WhatsApp/Call: +447438208007
• Email: hello@afrolursh.co.uk
• Visit us: 31 Stoke Road, Aylesbury, Buckinghamshire HP21 7TE